Shipping Policy
1. ORDER PROCESSING TIMES
Since our products are printed on demand, please allow:
- 2-7 business days for order processing and production before shipment.
- During peak seasons or supplier delays, processing may take up to 10 business days.
Once production is complete, your order will be shipped based on your selected shipping method.
2. ESTIMATED SHIPPING TIMES
Shipping times vary based on your location and chosen shipping method:
Shipping Region | Estimated Delivery Time (After Production) |
---|---|
U.S. Domestic | 3-7 business days |
Canada | 7-14 business days |
International | 10-21 business days |
🚨 Important Note: Shipping times are estimates and do not include order processing times. Unexpected supplier or carrier delays may affect delivery times.
3. TRACKING INFORMATION
- Once your order ships, you will receive a confirmation email with tracking details.
- Tracking updates may take 24-48 hours to appear.
- If you don’t receive a tracking update within 7 business days of your order confirmation, please contact us via our Contact Us page.
4. SHIPPING DELAYS
AFTRZ.CO is not responsible for delays caused by:
✅ Print-on-demand supplier processing times
✅ High order volume during holidays or peak seasons
✅ Carrier delays (weather, customs, or logistical issues)
If your order is delayed beyond 15 business days from the estimated delivery date, please contact us, and we will investigate the issue.
5. LOST OR STOLEN PACKAGES
- AFTRZ.CO is not responsible for lost or stolen packages once marked as “delivered.”
- If your package is lost in transit, please contact the shipping carrier first. If you need additional help, reach out to us.
6. INTERNATIONAL SHIPPING & CUSTOMS
- International orders may be subject to customs fees, import duties, and taxes imposed by your country.
- These fees are not included in the product or shipping price and are the customer’s responsibility.
- Customs processing times may delay delivery beyond our estimated shipping window.
7. ORDER CHANGES & CANCELLATIONS
Because our items are made to order, we cannot guarantee order cancellations or changes after checkout. If you need to update an order, contact us within 12 hours of purchase, and we will try to accommodate the request.
8. CONTACT US
If you have any questions about your order, shipping, or tracking, reach out via our Contact Us page on AFTRZ.CO